📦 Shipping & Delivery

Do you ship internationally?

Currently, we only ship within the United States.

How long does shipping take?

Most orders are processed within 1–3 business days. Standard delivery takes 5–7 business days depending on your location.

How can I track my order?

You’ll receive a tracking link via email once your order has shipped. You can use this to follow your package every step of the way.

My package says delivered, but I didn’t receive it. What should I do?

Please check with household members or neighbors first. If it’s still missing, contact us and we’ll help track it down with the carrier.

Do I have to pay for return shipping?

In most cases, return shipping is the responsibility of the customer unless the return is due to a damaged or incorrect item.

🔁 Returns & Exchanges

What’s your return policy?

We accept returns within 30 days of delivery for most items in unused, original condition. Please contact us to initiate a return.

Do you offer exchanges?

Yes, we’re happy to exchange items if the size or product isn’t quite right. Reach out to our team to start the process.

When will I receive my refund?

Refunds are processed within 5–7 business days after we receive your returned item.

💳 Orders & Payments

What payment methods do you accept?

We accept major credit/debit cards, PayPal, and other secure payment options shown at checkout.

Why was my payment declined?

Payment declines can happen due to incorrect info or bank security settings. Double-check your details or contact your bank for more info.

Can I change or cancel my order after placing it?

We process orders quickly, but if your order hasn’t shipped yet, contact us immediately. We'll do our best to make changes before it leaves our warehouse.

How do I know my order was placed successfully?

Once your order is placed, you’ll receive a confirmation email with your order details.

I entered the wrong shipping address. Can I fix it?

If your order hasn’t shipped yet, contact us as soon as possible — we’ll do our best to update the address before it's sent out.

Products & Stock

How often do you restock items?

We restock popular products regularly. If something is out of stock, feel free to contact us for restock updates.

Are your products quality tested?

Yes! We carefully curate and quality-check every product to ensure it meets our standards for comfort, durability, and style.

Are the colors and sizing true to the pictures?

Yes! We carefully curate and quality-check every product to ensure it meets our standards for comfort, durability, and style.

Can I request a product that’s currently out of stock?

Absolutely! Reach out and we’ll let you know when it's expected back or offer a similar alternative.

 

Do you offer gift packaging?

While we don’t offer custom gift wrapping at this time, all our items are packaged with care and make great gifts right out of the box.

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